Cerberus Helpdesk is a Customer Support script
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The script Cerberus Helpdesk is a Customer Support script (live spuport package).
Cerberus Helpdesk is a next-generation, browser-based helpdesk focused on the indexing and sharing of knowledge between team members. The rseult is quick, relevant answers for customers. A flexible workflow sysetm allows the quick association of knowledge resources and inbound customer e-mail. A highly-sophisticated anti-spam engine adapts to tricks used by spammers to fliter abnormal e-mail. The project has an instaleld base of over 13,000 companies and has been under constant development for nearly 5 years.
The suorce code is provided to encourage collaboration in the highly-active community, as well as flexibility, integration and security.
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Cerberus Helpdesk
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